FLIXEY.COM

As some people might have noticed, the whole site including the video downloader were down for quite a bit yesterday. I was moving hosting and had to get used to the different environment. I switched from awardspace to hostican. So far I’m very pleased and think I’ve moved well. Awardspace was always slowing down and had alot of downtimes which frustrated me when i wanted to post or try something out online.

The most significant change is the customer service. Hostican is just absolutely good at handling their customers. They have a ticket system (which most hosting services do), but they reply very fast and send you emails that confirm that your ticket has been submitted. Their phone service is also nice, they pick up quickly and give you friendly replies that actually help. But one of the new things I see is their support over chat. They have a chat window on their website which you can use to gain support, Although the engine itself could use a bit more tweaking, I personally thought it was a great Idea.

The hosting plan I got was their tera-host plan. It has unlimited bandwidth and 1TB of storage. At $93.40 it was a bargain. I used a coupon which was “BestHosting-12″ and that gave me a $50 discount. But before you barge in and try to host a relatively large site, you might want to consider that they are probably overselling. Hosting companies have thousands of customers and giving 1TB to each customer is one hard-drive per person. The following table is the sidebar on cPanel.

Main Domain	flixey.com
Home Directory	-
Last login from	-
Disk Space Usage	34.88/1000000 MB
Monthly Bandwidth Transfer	82.52/∞ MB
Email Accounts	1/∞
Subdomains	3/∞
Parked Domains	0/∞
Addon Domains	2/∞
Ftp Accounts	5/∞
SQL Databases	1/∞
Hosting package	Tera-Host
Server Name	esc12
cPanel Version	11.18.3-RELEASE
cPanel Build	21703
Theme	x3
Apache version	2.2.8 (Unix)
PHP version	5.2.5
MySQL version	5.0.45-community
Architecture	i686
Operating system	Linux
Shared Ip Address	-
Path to sendmail	/usr/sbin/sendmail
Path to PERL	/usr/bin/perl
Kernel version	2.6.9-67.0.4.ELsmp
cPanel Pro	1.0 (RC1)

The cPanel is good, but it doesn’t have the greated system for domain management. What is does is it creates a subdomain for each “add-on domain” and creates a folder within the root folder of your primary domain. Thus, you can access “domain2.com” from “http://domain.com/domain2.com.” I managed to prevent this by using .htaccess rules and a few tricks, but it is quite troublesome.

Another thing I like about this hosting is that it’s pretty flexible. The permissions aren’t totally locked and you can change it but not go above 755. The directory indexing is open at first so you have to close it with an .htaccess file (of course this isn’t too good).

Overall, I’m very pleased with what I have experienced with hostican so far. The strongest pro is their customer support which really helps when you need to know something or get something fixed. Of course I only bought it yesterday and have not experienced everything yet. But I still find it a great hosting and don’t think I’ll run into any huge problems. If you’re interested, you can visit their website.